At Sojag® Gazebos: Messina Gazebo, Charleston Solarium, Lena Gazebo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website sojaggazebo.com or purchase our products and services.
Information We Collect
We collect information about you directly from you and automatically through your use of our website and services.
Information You Provide to Us
We collect information you provide directly to us, such as when you create an account, purchase a product, contact us via email or our contact form, participate in surveys, forums, or promotions, or otherwise communicate with us. This information may include:
- Contact details such as your name, mailing address, email address, and phone number
- Account information such as your username and password
- Payment information such as your credit or debit card number and billing address
- Order information such as the products you have purchased from us and order details
- Communications such as emails, notes, chats, or phone calls between you and Sojag® Gazebos
Information Collected Automatically
We also automatically collect information about your use of our website through cookies, web beacons, and other technologies. This information may include:
- Log data such as your IP address, operating system, browser type and settings, the URL you came from, pages you visit, and the dates/times of access
- Device data such as your device type, device identifier, browser characteristics, language preferences, and other device data
- Usage data such as the features you use, pages you view, links you click, and other actions you take on our website
- Location data such as your device’s GPS signal or information about nearby WiFi networks and cell towers
- Cookie data such as the preferences and settings stored in cookies on your device
This data helps us analyze how visitors use our website and deliver more relevant content and offers.
How We Use Your Information
We use your information for the following purposes:
- Provide, operate, and improve our website and services
- Process and fulfill your orders
- Communicate with you about your account, orders, services, and promotional offers
- Personalize content and experiences on our website
- Understand our users and marketing effectiveness
- Detect, prevent, and respond to fraud, intellectual property infringement, violations of our terms, and other harmful activity
- Comply with legal obligations and assertions of legal rights
- Carry out other legitimate business operations
We will only process your personal information if we have a lawful basis for doing so, including:
- When you have consented to the processing
- To perform a contract with you, such as fulfilling your orders
- To comply with legal obligations
- To serve our legitimate interests in operating our services and business, so long as it is conducted at all times in a way that is proportionate, has a minimal privacy impact, and respects your rights
How We Share Your Information
We do not sell or rent your personal information. We only disclose it in the following circumstances:
- Service providers: We share your information with service providers we have retained to perform services on our behalf, such as payment processors, shipping companies, marketing partners, and customer support providers. These service providers are obligated to safeguard your data and only use it to provide services on our behalf.
- Business transfers: If we are involved in a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets, your information may be sold or transferred as part of that deal. We will notify you in advance if your personal information is subject to such a transfer.
- Law enforcement: We may disclose your information to law enforcement, courts, or governmental authorities when compelled by subpoena, court order, or other legal procedure, or when we believe disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Use or this Privacy Policy.
Your Rights and Choices
You have the following rights and choices with respect to the personal information we collect about you:
- Access: You can request access to your personal data that we hold about you.
- Deletion: You can ask us to delete your personal data, with some exceptions as permitted or required by law.
- Object: You can object to our processing of your personal data when we rely on legitimate interest as the legal basis. In such cases, we will cease processing unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
- Restrict: You can ask us to restrict further processing of your personal data in certain circumstances.
- Portability: You can request to obtain your personal data that you provided to us in a structured, commonly used and machine-readable format. You can also ask us to transmit this data to another controller.
- Withdrawal of consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing prior to your withdrawal of consent.
To exercise any of these rights or choices, please contact us using the information provided in the Contact Us section below. We will consider all requests and provide our response within the timeframe stated by applicable law, but no later than 30 days.
Note that we may need to verify your identity and request additional details before we can fully respond to some requests. We may charge a fee to process certain requests if permitted by law.
Children’s Privacy
Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. Contact us if you believe your child has provided us with personal information.
Security
We have implemented technical and organizational security measures in an effort to safeguard your personal information in our custody and control. Such measures we have implemented include limiting access to personal information only to employees and authorized service providers who need to know such information for the purposes we describe in this Privacy Policy, as well as other administrative, technical, and physical safeguards.
While we endeavor to always protect our systems and operations from unauthorized access, use, modification, and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information will be absolutely secure.
International Data Transfers
We are headquartered in the United States and have service providers located in other countries, so your personal information may be transferred outside of your state, province, or country to the United States or other locations where privacy laws may not be as protective as those in your jurisdiction.
We only transfer your personal data to countries deemed as having adequate legal protections by the European Commission or other governmental entities. When we share information with these service providers, we make use of standard contractual data protection clauses approved by the European Commission and other authorities to safeguard the transfer.
Retention
We will retain your personal information for the period necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is permitted or required by law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as necessary to reflect changes in our collection and processing of your personal data and our legal obligations. We will post any updates on this page and update the Effective Date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
California Resident Rights
If you are a California resident, you have the rights outlined in this section under the California Consumer Privacy Act (CCPA). These rights are in addition to the rights discussed above that apply generally to all of our users:
- Right to Know: You have the right to know what personal information we have collected, used, disclosed, and sold about you in the preceding 12 months, including:
- Categories of personal information we have collected
- Purposes for collecting or selling personal information
- Categories of sources from which we collected the information
- Categories of third parties with whom we shared the information
- Specific details about the information collected and shared
- Right to Delete: You have the right to request deletion of your personal information that we have collected from you, subject to certain exceptions.
- Right to Non-Discrimination: You have the right to not receive discriminatory treatment if you choose to exercise any of your privacy rights under CCPA.
To submit a request based on these California rights, please contact us using the information provided in the Contact Us section below.
